Delivery, Collection &
General Information
Our delivery charge is £4.00 per order.
FREE delivery on all orders over £100.
Deliveries Monday to Friday only, no deliveries on Saturdays.
Collections welcome between 9.30 and midday Monday to Friday or 10 and 3 on Saturdays.
Closed Sundays and Bank Holidays
Delivery Area
Our current delivery area is limited by post code districts in our online store system but the number of post codes is increasing. The circle on this map roughly outlines the area.
If your delivery address is a few miles inside or outside the boundary please drop us a message using the form at the end of this page before you place your order.
There are no minimum order requirements
Delivered within 48 hours
Your order will be delivered within 48 hours of placing the order – although we always do our very best to deliver next day. Currently, we deliver late afternoons, early evenings and Saturdays.
Special Instructions - Safe Place
When placing your order, please use the Special Instructions box to nominate a ‘Safe Place’. This can be a neighbour (please ask their permission!) or your garden, porch, shed etc. This is to ensure that your delivery can always be left safely if no one is in. Frozen dog food is perfectly safe to refreeze should it defrost slightly.