Delivery &
General Information




Our delivery charge is £4.00 per order.

FREE delivery on all orders over £100.

Unfortunately we do not offer a collection facility at this time.

Delivery Area

Our current delivery area is limited by post code districts in our online store system but the number of post codes is increasing. The circle on this map roughly outlines the area.

If your delivery address is a few miles inside or outside the boundary please drop us a message using the form at the end of this page before you place your order.

There are no minimum order requirements

Order as much or as little as you like! Perfect for trying out a new brand or for those with limited freezer space.

Delivered within 48 hours

We will always endeavour to deliver your order in an insulated polystyrene box however we cannot always guarantee this. These boxes can be returned to us, re-used or recycled where facilities are available.

Your order will be delivered within 48 hours of placing the order – although we always do our very best to deliver next day. Currently, we deliver late afternoons, early evenings and Saturdays.

Special Instructions - Saturday Deliveries - Safe Place

If you would prefer to receive your order on a Saturday, please leave a message in the special instructions box at the checkout when you place your order.

When placing your order, please use the Special Instructions box to nominate a ‘Safe Place’. This can be a neighbour (please ask their permission!) or your garden, porch, shed etc. This is to ensure that your delivery can always be left safely if no one is in. Frozen dog food is perfectly safe to refreeze should it defrost slightly.

Contact Vicki & Murphy